SmartCare transforms post-discharge care, monitoring and information sharing between patients and care team to improve outcomes and reduce avoidable re-admissions; while offering hospitals a CRM like dashboard to measure impact and revenues.

Providers Benefits:

Reduce costs associated with patient care and co-ordination

Avoid penalties due to re-admissions

Delight patients and increase patient satisfaction scores

Enable corporate outreach programs

SmartCare provides native apps for Android and iOS with several modules that can be enabled based on your need. The mobile technology uses secure protocols and is HIPPA compliant.

Key Features:

Network and monitor patients remotely post-discharge

Daily/weekly and lifestyle trackers to capture patient progress and risks

Care Plans - Evidence based plans with detailed information and automatic push messages

Interactive messaging and secure Q&A

Provider dashboard that summarizes patient progress

CRM like dashboard for tracking business impact

Hospital Information

Hospital contacts, driving directions, wait times, insurance information etc.

Virtual tours, Campus maps

Hospital events and outreach programs

Doctors profiles and practice areas

Customizable information segments

Care Messages

Push notifications (Messages) based on pre-configured Care Templates for different health conditions

General wellness, chronic care, Tests/diagnostics and consultation follow-up messages

Content library of over 100 templates with ability to quickly customize content

Patient communications that can be pushed by hospital front desk, nurse and doctors

       

Post-Discharge Care

Post-discharge information such as diet advice, exercises, lifestyle changes, general FAQs

Content templates for top 100 surgeries covering 90% of the post-operative patients

Content library prepared by a panel of doctors, nutritionists, health psychologists and counsellors

Rich content including pictures and videos pushed to patients on demand

Regular & Lifestyle Trackers

Hospital branded PHR to record body vitals such as BP, Blood sugar and exercise plans

Visual trends and charts of health records

Ability to sync data with hospital EMR and back-end systems

Intervention based on PHR data (Prompts for Q&A, Online consultation, or Doctor on call)

Interactive Q&A with Doctor

Interactive Q&A with Doctor or Hospital

Attachment pictures, lab reports, digital x-rays etc. with questions

Q&A routing and response time management for new queries

Build FAQs for common queries for different topics

Smart Doctor App

Branded mobile app for hospital doctors

Look up patient profile and information

View calendar and send updates, status messages to patients and hospitals (e.g. unplanned delays)

Assign care templates and push personalized patient communications

Launch SmartCare apps customized to your branding with rich patient centric functionality guaranteed to deliver increased revenues.