Deliver Patient Centric Healthcare
SmartRx solutions for large and mid-size hospitals can be configured depending on the key focus of your needs.
SmartRx enables hospitals to deliver Patient Centric Healthcare through patient engagement. Lets look at some of the ways to deliver patient centric care:
Get feedback from patients regularly to understand problems, challenges
Stay in-touch with patients and provide after-visit care
Website and online tools to provide patients information about their visits
Send wellness messages and diet advice to improve their general health
Send out relevant promotions, new options related to their health condition
Track patient return rates and gather patient insights
SmartRx Engage enables hospitals to engage with patients to improve patient care, increase patient satisfaction and loyalty.
Key Capabilities:
Revamped hospital website with patient portal
Patient interactivity on website including detailed doctor profiles, online appointments etc.
Communicate with patients via email / SMS / phone apps
Patient health management using care templates customized for different health conditions
Send customized healthcare promotions based on their needs
Detailed practice reports and analysis (e.g. charts of patient return rates)
Hospital Benefits:
Increase patient loyalty and return rates
Meet needs of today's e-Patient (service expectation, choices, inquisitive)
Deliver patient centric care including care after surgeries and between visits
Marketing to patients with chronic conditions by delivering free health advice
Lower administrative effort with self-service portal
Integration with HIMS
HMIS (Hospital Information Management Systems) systems contain key patient data including patient registration, billing etc.
SmartRx solutions can integrate with HIMS systems to deliver some of the capabilities of HIMS directly to the patients on your website
such as online appointments, patient data/history etc. SmartRx features will be integrated with HIMS to create a seamless solution for patient engagement.
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