SmartRx Engage provides a rich interface between the hospital and patients. This interface enables seemless patient communication, enhanced patient care and services delivered to improve patient satisfaction and increase revenues. The interface is enabled via multiple channels including SMS, voice call, email, phone app, and widgets embedded in your website.

Post Operative Care / Rehab

This module enables healthcare providers to deliver superior quality of patient support and care post surgical procedures. SmartRx provides over 100 post-surgical templates that cover all aspects of rehabilitation process:

What to expect after surgery

Care & Concerns / Do's and Don'ts

Follow-up schedule post surgery

Excercise recommendations with videos

Lifestyle changes

Diet and Nutrition advice

These templates can be configured if necessary to suit your treatment plans, and the entire post-surgical care plans for patients become as simple as pushing a button so that your patients can view rehab videos, pictures and get automatic notifications when follow-ups are due all from their mobile phones. They can also choose to get automatic alerts related to their diet and nutrition plans.

Out Patient Care

The solution enables hospitals to deliver continuous care and manage patient health conditions effectively. Healthcare providers can use ready made care templates for different specialties to alert patients for timely checkups, diagnostics tests and send health advice. The care template messages delight patients and improves their health compliance. For hospitals, it ensures higher return rates, increase in average spend of patients and patient loyalty.

SmartRx provides several pre-built templates based on recommendations of industry associations which can be customized as needed.

Patient Communication

The solution enables hospitals to communicate with patients through the patient portal as well as through email / SMS. Doctors and nurses can choose between a set of automated pre-defined templates for patient communication or create specific personalized communication for individual patients. Communicating with patients creates loyalty and improves experience and after visit care. Examples of communications include:

Notifications for appointment delays

Post operative follow-ups

Notifications related to billing, insurance

Follow-ups on feedback, referrals, testimonials

Patient Portal

SmartRx transforms the hospital website into a interactive interface enabling two way communication between hospitals and patients. It enables hospitals to build long term relationship with patients while improving patient care. Some of the key capabilities provided by the solution include:

Online appointments with self serve interface

Patient dashboard for communication with hospital and doctors

Access to patient history, health records and data (as needed)

Patient feedback and promotions